The following terms and conditions apply to all guests accommodated and taking surf lessons or renting boards.

Bookings

·          Full payment is due at the time of booking. This can only be taken in the form of Cash. The person making the booking accepts responsibility for payment for everyone on the booking and is responsible for ensuring that all other persons on the booking read the Terms and Conditions below and that they are aware of the booking details.

·          All participants must complete the Rio Surf N Stay guest form on arrival. Giving their Passport number and emergency contact information.

Changing your Booking

·          Rio Surf N Stay will make every effort to arrange any changes requested before the booking has been paid. Any changes are subject to availability of course dates, places, and or Instructor availability.

Cancellations

·          Should you or any named person on the booking form need to cancel bookings or lessons once it has been confirmed and paid with a deposit, then we must be notified as soon as possible. If cancellation is made more than 20 days before the booked date we will refund 85% of the total cost.

·          When cancellation is made 20 days or later before the booked date there will be no refunds.

·           All cancellations must be sent in writing, wherever possible and will be effective on the date on which they are received by Rio Surf n Stay.

Emergency/ Insurance

·          Your travel insurance may provide a full refund for your booking, and we recommend that all clients have a suitable insurance policy prior to booking.

·          We recommend you to have health insurance to cover yourself in case of injuries and health emergencies.

·          Rio Surf n Stay will not be liable or responsible for any health related problems during your stay at our camp.

Payment & Discounts

·          A deposit of 50% per person is required at the time of booking. The balance is due at the time of reservation date.. If you are using a Package discount then all participants must be paid for in full

               at the time of booking. The discount rate is 10% for groups of six or more.

·          Any payments made by money transfer (Wire) will be charged an extra USD$20 to cover bank fees. Any other bank fees will be on the costumers behalf.

Surf Conditions

·          In the rare event that Rio Surf n Stay considers sea conditions to be unsuitable for surf instruction we have two options:
1. Your lesson will be re-arranged for an alternative date / time:
2. A credit voucher will be issued.
Credit for any lessons owed can be used within one year from the date of the cancellation. Any lessons owed must be booked in advance and are subject to availability.

Personal Belonging

·          Any personal belongings left on the beach are at all times your personal responsibility we are not to be taken responsible for any lost, stolen, damaged or misplaced items. 

·           Any personal belongings left in our vehicle during the surf lesson period are your personal responsibility.

Renting Surfboards

·          If you are renting a surfboard during the tour you need to make sure the board is in perfect condition, before entering the water. That means no dings or problems with the board before rent it. We ask you to please exam the board with one of our instructors. If the board seems to have previous damages we need to be notified.

·          After renting the surfboard an instructor will examine the board to see if there are any damages made during the rental. If damages were made to the board, you will be responsible to pay the full cost of repair.

·          If you choose to rent a wetsuits it will be your full responsibility to return it as it was given to you. If stolen or lost you will be responsible to replace it. If torn or damaged you will be responsible to fix it.

Students taking Lessons

·          If you are careless with our equipment you will be held responsible to replace or be charged for those damages.

·          The surf school will be responsible for fixing minor dings and damages to the surfboards that happened during the surf lessons.

·          You must at all times follow the surfers rule when you’re in the water and respect other students and locals around you.

·          You must follow the instructor’s rules and respect there judgment of the water conditions.

·          If you have an accident or injuries we are not to be held responsible in any way. We are not liable for any damages you do to your self or others. You must be aware of the dangers surfing can bring.

·          If you injure another person during your surf lesson you will be held responsible to deal with their personal medical needs.

·          If you damage a surfers board who is not part of our surf school you will be held responsible for paying 50% of the repair cost of that board.

·          Our Instructors are trained and promise to supervise you in and out of the water to provide you with a safe surf lesson. We will help you progress and teach you about the many aspects of surfing.

·          Any personal belongings left in our vehicle during the surf lesson period are your personal responsibility.

·          Rash guards will be available for your personal use during the time of lesson or rental. It will be your responsibility to replace if forgotten or stolen during the time it was used.

I agree and understand the Rio Surf n Stay terms and conditions as a student or a guest. By signing here I accept everything stated and with my knowledge that I will be responsible for all my actions and injuries. If I don’t have health insurance I am fully responsible of any injuries.The surf lesson or board rental will be at my own risk.

Medical Insurance #______________________   Passport #________________________

Emergency Contact Name:_____________ #__________

Full Name: ____________________________________________ Date: _____________

Signature: __________________________________________________

Rio Surf n Stay

Rua Raimundo Veras, 1140

Recreio dos Bandeirantes

 Rio de Janeiro, RJ

Brazil

Tel. 0055 21 3418-1133